Privacy Statement – Tilba Lake House

At Tilba Lake House, we respect and protect the privacy of our guests and visitors. This Privacy Statement outlines how we collect, use, and safeguard your information when you interact with us online or in person.

Information We Collect

We may collect personal information that you voluntarily provide to us when making a booking or enquiry, such as your name, email address, phone number, and booking details.

Use of Information

We use your information solely for the purposes of:

1. Processing and managing bookings
2. Communicating with you regarding your stay or enquiry
3. Providing information, offers, or updates you have requested

Credit Card and Banking Information

We do not store credit card or banking details. All payment transactions are securely processed through our trusted third-party payment providers.

Cookies

We do not store cookies on your device. Your browsing activity on our website is not tracked for marketing or profiling purposes.

Data Security

We take all reasonable measures to protect your personal information from unauthorised access, use, or disclosure.

Third Parties

We do not sell, rent, or trade your personal information to third parties. Information may be shared only when required to process your booking or comply with legal obligations.

Your Consent

By using our website or providing your information, you consent to the collection and use of your personal data in accordance with this Privacy Statement.

Contact Us

If you have any questions or concerns about this Privacy Statement or how your information is handled, please Contact Us